Your telephone system is quite powerful and can deliver real business efficiencies when you know a few tips and tricks.
Dropping calls whilst trying to transfer is the most common mistake people make which can have drastic outcomes for your business! If your messages get lost, sales opportunities are lost.
- Have you had any staff turnover since your phone system was installed?
- Did you receive basic training or no training and were left with a complicated manual or help file to work it out yourself?
- Are you finding it difficult to use your phones?
- Do you want to discover how you can use the phone to its full potential?
With a little training or a little re-programming, even some of the easiest mistakes can be avoided. As new staff come on board, proper training can have an incredible effect on their ability to start working in their roles.